This privacy policy describes how Fenwick Lane (UEN: 202512847K, 71 Ayer Rajah Crescent #06-18, Singapore 139951) collects, uses, and protects personal data submitted through this website, in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).
1. Data We Collect
Fenwick Lane collects personal data only when you voluntarily submit it via the contact form on this site. The fields collected are:
- Full name
- Phone number
- Email address
- Message content
We do not collect data passively through tracking pixels, advertising networks, or third-party analytics beyond basic server logs, which record IP address, browser type, and page access time for security and diagnostic purposes.
2. Cookies
This site uses a single functional cookie to record your cookie consent preference (accept or reject). This cookie does not track browsing behaviour, is not shared with third parties, and expires after 365 days. No other cookies are set by this site.
3. How We Use Your Data
Personal data submitted via the contact form is used exclusively to respond to your enquiry. It is not used for marketing, is not sold or transferred to third parties, and is not used to build profiles or conduct automated decision-making.
4. Data Retention
Contact form submissions are retained for up to 12 months from the date of receipt, after which they are deleted. If you request earlier deletion, we will action this within 10 business days.
5. Your Rights Under the PDPA
As a data subject under Singapore's PDPA, you have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate data
- Withdraw consent for data use (where consent is the basis for processing)
- Request deletion of your data, subject to legal retention requirements
To exercise any of these rights, contact us at info@fenwicklane.com. We will respond within 10 business days.
6. Data Security
Contact form submissions are transmitted over HTTPS. We take reasonable technical measures to protect data from unauthorised access, but no transmission over the internet is completely secure. We recommend not including sensitive financial or identification information in contact messages.
7. Third-Party Links
This site contains links to external websites — including government resources and regulatory bodies. These sites operate under their own privacy policies. Fenwick Lane is not responsible for their data practices.
8. Changes to This Policy
This policy may be updated from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after a policy update constitutes acceptance of the revised terms.
9. Contact for Privacy Matters
Data Protection Officer: info@fenwicklane.com
Fenwick Lane, 71 Ayer Rajah Crescent #06-18, Singapore 139951
Phone: +65 6234 8812